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  LinzTech information products

Linda Shacklock, LinzTech LLC principal, has extensive writing and editing experience in many fields.
 

Instructions and procedure guides
  • for bank analysts in credit card underwriting
  • for construction superintendents and managers in homebuilding
  • for developers of a pharmacy database
  • for network administrators and developers in semiconductor manufacturing
  • for operators of mainframes and servers in a 24x7 support center
Job aids, reference cards, training guides
  • for computer-based training of bankers in pricing loans for clients of high net worth
  • for hiring managers and human resources staff in using an HR software application
  • for managers, staff, and agents in using a website devoted to insurance underwriting
  • for training of users of a sales and marketing software application
Software and hardware user guides/tutorials
  • for a content management system, to aid clients in adding website articles and files
  • for an e-business communication and transaction management system 
  • for a financial management system — requisitions, POs, accounts payable
  • for a human resources system
  • for a Java application to plan, develop, and present Web-based courses, tests, and reports
  • for a mixed-signal tester of semiconductor products
  • for a pay data entry system
Network user guides detailed info
  • for an engineering company with an 8-state wide-area network
  • for a nonprofit corporation with a 12-state wide-area network
  • for a technical services department with more than 300 networked computers
Edited information in many fields
  • articles, brochures, correspondence, flyers
  • installation and operation manuals, instructor guides, and student guides — for hardware/software used to test silicon wafers
  • operation and maintenance manuals — in environmental engineering and power generation
  • proposals — in naval engineering, aviation electronics, electromagnetics, team cognitive engineering, and behavioral healthcare administration
  • research reports in naval engineering, electromagnetics, and public policy
  • sample design document for instructional designers to create course plans
  • scholarly books — translated to or written in English by native Japanese speakers
  • scholarly and trade books — nonfiction and fiction
  • website content
  • white papers on global positioning error correction
On-line help
  • early help system organized around basic text files
  • HTML help system
Writing and style guides
  • for three aerospace engineering companies
  • for an environmental engineering and consulting company
  • Aerospace Industries Association Simplified English — restricted vocabulary and writing rules for instructions comprehensible by limited English speakers (global English, international English)